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Payment Policy

Please read the Payment Policy carefully before placing the order. By using Bharat Reshma and/or placing an order, you agree to the terms below.

These terms and conditions set out the basis on which you can use our online website (BharatReshma.com), Customer Support, and Stores to place orders for items from Bharat Reshma Pvt. Ltd. All payments would be made in favor of Bharat Reshma Pvt. Ltd. By ordering/purchasing goods from www.BharatReshma.com, it is implied that you have understood and accepted the mentioned terms.

The supplier of the goods featured is Bharat Reshma Pvt. Ltd. You may contact us by email at bharatreshmah2@gmail.com or phone us on +91-9811096361 / WhatsApp +91-9811096361. All the calls made to www.bharatreshma.com will be recorded for training and monitoring purposes.

We may contact you for marketing purposes by email, messages, and calls with our upcoming product offers.

Order Process

Once you have found a product you want to buy, select your size and click on the ADD TO CART option.

Alteration Options

  • Standard Measurement:
    • As per your requested Chest Size measurement, the Waist & Hip measurement will be automatically calculated for alteration.
    • Product delivery time frame is minimized and we try to dispatch as per the estimated date on our website.
  • Custom Measurement:
    • Dispatch date will be extended to 20–30 days after receiving measurements.
    • Ensures a perfect fit of the product.
    • Please mention whether the measurement is Regular Fit or Comfort Fit.
    • Regular Fit: tailored exactly as provided.
    • Comfort Fit: tailored with +2 inch or +5 cm loosening.

Click on PROCEED TO CHECKOUT to complete your order. Ensure that you enter a correct email address, after which we would send you an order acknowledgement and order updates.

Payment

We accept all major credit cards, debit cards, and PayPal.

For International Transactions

  • PayPal:
    • Pay via Credit/Debit card (Visa, MasterCard, American Express, Diners).
    • You can also pay by visiting paypal.com.
    • Payments can also be made over phone/chat/email via Virtual Terminal (PayPal) with authorization.
    • You do not need a PayPal account to make the payment.

  • Bank Transfer (via Razorpay):
    • Pay via Visa, MasterCard, Netbanking, Wallet, UPI, EMI, QR, BHIM, GPay, Paytm, PhonePe.
    • We can also send you an invoice via PayU Payment Gateway.
    • BharatReshma.com is a Verisign secured site with 128-bit SSL encryption.

Indian Bank Account

  • Account Name: H2PG Designs Private Limited
  • Bank: ICICI Bank
  • Account Number: 039605004754
  • IFSC: ICIC0000396
  • Branch: D-16, South Extension, Part II, New Delhi - 110049

Cash On Delivery

  • Available only for selected pin codes in India.
  • Limit up to INR 18,000.
  • COD orders will be in standard measurements; customization is not available.

Shipping & Delivery

We ship within India and internationally. International orders have a shipping fee of $19.95 for orders below $200 USD. Orders above $200 may qualify for free shipping in selected countries.

Custom taxes, import duties, and GST are not included in our prices and must be paid by the buyer directly.

Cancellation

You may cancel an order within 24 hours. No cancellations beyond 24 hours unless approved by BharatReshma.com. Refunds will be in the form of a credit voucher. Email bharatreshmah2@gmail.com for cancellation requests.

Orders during Annual Sale cannot be cancelled.

Annual Sale

  • No cancellations once the order is placed.
  • Discount coupons are not applicable during sale.

Customized Products/Orders

  • Customization allowed based on fabric availability.
  • No returns/exchanges unless manufacturing defect.
  • No discount on customization cost.

FaceTime or Skype Call Orders

  • No cancellations once placed.
  • No discounts on such purchases.
  • Returns/refunds only for manufacturing defects. Accessories not returnable.

Fabric, Embroidery, Fit & Finish

We ensure the best quality products. Slight variation in color may occur due to studio lighting during photography.

Order Delay / Cancellations Due to Delay

Production complexity may cause delays. Measurement verification may also delay the process. Orders cannot be canceled during garment construction.

Exchange Rate

We follow our own exchange rates.

Refunds

  • Orders cancelled within 24 hours → credit voucher or bank refund (processed within 7 business days).
  • During peak seasons, returns may take longer.
  • Sale products are not eligible for refunds.
  • Refunds will never exceed the product value.

Privacy Policy for California Residents

This Privacy Notice is for California residents to comply with the California Consumer Privacy Act (CCPA). It applies to website visitors, customers, vendors, business partners, and end users of Bharat Reshma services.

Information We Collect

  • Website Visitors: Name, email, login via Facebook/Google, and device information.
  • End Users: Name, phone, email, address, country, state, city, zip code, and payment details.

Where We Use This Information

  • To process and deliver orders.
  • To personalize your shopping experience and target offers.
  • To improve services and provide customer support.
  • To ensure safety, prevent fraud, and conduct research.

Payment Partner Details

  • Kotak Mahindra Bank – A/c No: 8311815313, IFSC: KKBK0000957 (Fort Mumbai Branch)
  • Razorpay Software Private Limited – Toll-free: 1800 572 6676
  • PayPal Payments Private Limited – Toll Free: 1-888-221-1161 (US) / +1-402-935-2050 (outside US)

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